IDEAS Denmark A/S is responsible for processing the personal data we receive from you. You can find our contact details at the bottom of this document.
At CrushGrind.com we collect information on all visits. We collect this information to optimize your user experience and the functionality of our website, and to support our marketing.
What we collect
When you visit CrushGrind.com or our services, we collect personal information on you. For example, when you place an order, we collect your name, email address, private address, phone number etc.
CrushGrind.com automatically register your IP address as well as information about how you access our website. We also register if you login or sign up for our newsletter to make it easier for you to access again.
We use different analytic tools, such as Google Analytic, to collect statistic information about how you access CrushGrind.com. We collect this information to optimize your user experience.
CrushGrind.com collects information from the following sources:
- From cookies when you visit our website. It can be IP address, country, which pages, categories, search words etc. you use.
- From orders. It can be demographic data, email address, payment details, order amount, discounts and frequency. This includes us sending order confirmation, shipment details etc.
- From user consumer behavior in the information we send (emails, texts, direct mail or phone). It can be opening rate, click rate, time spend on reading emails etc.
- To send inspiration, special offers, recommendations via emails, texts, direct mail, phone and through third party marketing.
- In order for us to follow present regulation.
Period of data storage
We store your personal information for the period necessary to fulfill the purposes outlined in our payment and terms of service, unless an extended storage period is required or permitted by law for legal, tax or regulatory reasons or other lawful business purposes.
- Your purchase history will be stored for up to 5 years, or as long as we are obligated to do so in order to comply with the necessary legal requirements.
- For marketing purposes and customer service at CrushGrind.com, your data will be stored for 3 years.
- By unsubscribing from newsletters, you will be unsubscribed immediately, but documentation of originally given consent will be stored for 2 years.
Access to information
If you want access to your personal information registered at CrushGrind, please contact: firstname.lastname@example.org. If incorrect data has been registered, or if you have any other objections, please use the same contact email address.
As a customer, you have the right to access your collected data categories (article 15, 16 and 17) and you can object to the registration acc. to the EU General Data Protection Regulation (GDPR).
Upon relevant request, we will update, change or remove personal information, subject to violation of any legislation.
We may reject requests, that are repeated for no reason, require disproportionate technical intervention (e.g. developing a new system or substantial modifications of existing processes), that affects other users personal data, or requests that are extremely impractical (e.g. information from backup systems).
All inquiries regarding this, must be sent to our customer service email: email@example.com.
Protection of personal information
Acc. to legal requirements, your personal information must be kept safe and confidential. We store your personal information on high-security servers, located in controlled facilities. Our security measures are constantly monitored to ensure that our data is handled properly, while still respecting your rights as a user.
However, we cannot guarantee 100% security on data transmissions via the internet. This means that there can be a risk that other unauthorized people force an entry to information, when data is sent and kept electronically. You therefore give your personal data at your own risk.
Personal data will be deleted or anonymized regularly, as the purpose they were collected for are completed.
You have the right to make a formal complaint to “Datatilsynet”, about how we handle your personal data. Complaints can be given by mail to firstname.lastname@example.org or by phone +45 3319 3200.
You can contact CrushGrind.com on:
Phone: +45 3393 2611
Or send a letter to:
IDEAS Denmark A/S
CrushGrind.com owner and contact details:
IDEAS Denmark A/S
Phone: +45 3393 2611
This policy is dated May 6, 2021.